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Casual Case Worker

Great Lakes Womens Shelter
List Benefits

Casual Case Worker Criteria and position description

Closing date: Monday 4th December 4pm

RESPONSIBLE TO: Shelter Operations Manager

GLWS is a short term/crisis accommodation service for up to 10 women with or without dependent children, who are experiencing homelessness and/or domestic or family violence. Caseworkers provide a safe and nurturing environment to support women and children to rebuild self-esteem, access appropriate services and achieve control and fulfillment in their lives. Caseworkers support and empower residents with a client-centered, goal focused case management approach.

The shelter is based in Forster NSW.

We are currently looking for an experienced, caring, reliable and flexible caseworker to join our supportive team on a casual basis.

GLWS are seeking an experienced Caseworker(s) to fill a casual casework position

Essential criteria: (Please address each essential criteria in your application)

  • Completed Diploma of Community Services or related disciplines.
  • Demonstrated skills in engaging women and children with challenging behaviours, complex needs and presenting in crisis situations
  • An understanding of homelessness, awareness around current issues
  • Demonstrated ability to work within a trauma informed practice/ model
  • Willingness to work various and flexible hours
  • Proficient computer skills and the ability to use online case management systems
  • Excellent written, interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Excellent time management and organisational skills, including the ability to prioritise tasks
  • Ability to work collaboratively in a team to achieve individual and team goals
  • Current unrestricted NSW Driver’s License
  • Working with Children Check and Police Check

Desirable criteria:

  • Ability to think innovatively and creatively to develop tailored client-centric solutions
  • Meet OHS responsibilities and a commitment to the principles of child protection, WH&S, cultural diversity and ethical practice
  • Current first aid certificate or capacity to acquire one before commencement
  • Ability to adapt to an unpredictable work environment
  • Demonstrated work experience with women who have a history of domestic violence and/or homelessness
  • Demonstrated experience with or sensitivity to social issues facing Aboriginal communities
  • Demonstrated resilience using common sense and a positive attitude, while maintaining a realistic practical approach

Under the provisions of the Anti-Discrimination Act (NSW) 1977, being a woman is an essential criterion for this position.

  • Remuneration: Salary and employment conditions are in accordance with the SCHADS Award and in line with position responsibilities, experience and qualifications.

Your application should include ALL the following:

  • A covering letter introducing yourself, outlining your suitability and your reasons for applying
  • A copy of your CV/resume
  • A document addressing all the “essential” criteria outlining how you fulfil each point
  • Contact details of two (2) referees

Enquiries available via email: or by calling the Shelter Operations Manager Carly Ravenscroft on 02 6555 9835

Applications to: Shelter Operations Manager Carly Ravenscroft or post your application to: PO Box 4387 Forster NSW 2428

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions at GLWS.

Aboriginal and Torres Strait Islander Women are encouraged to apply.

Required Skills
Job Type
$40 per hours
Date Posted
November 17, 2023
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